Privacy Policy

Medz2u connects customers with licensed pharmacies and delivery partners. This Privacy Policy explains how Medz2u collects, uses, shares, and protects information when you use our website, mobile app, and related services.

We may collect account details, contact information, delivery addresses, prescription uploads, order details, payment-related records, support messages, device information, app usage data, and location information when needed to provide delivery and tracking features.

We use information to create and manage accounts, process medicine orders, connect you with pharmacies and delivery partners, provide customer support, improve Medz2u, prevent fraud, meet legal obligations, and send service-related communications.

Prescription information is used to help licensed pharmacy partners review and dispense medication. Medz2u is not a pharmacy and does not independently provide medical advice, diagnose conditions, or dispense medication.

We may share relevant information with licensed pharmacies, delivery partners, payment processors, technology providers, customer support tools, professional advisers, and legal or regulatory authorities when required. We do not sell your personal information.

We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee absolute security, so you should keep your account credentials private and contact us if you suspect unauthorized access.

You may contact us to request access, correction, or deletion of your information, subject to identity verification, operational needs, legal requirements, and pharmacy or order record obligations.

For privacy questions, contact us at admin@medz2u.com or 351-1475.